Information we may receive
This website does not include an account area or a form that stores patient information. If you contact the practice by telephone, email or WhatsApp, the practice receives the information you choose to provide.
- Your name and contact details
- Appointment or product enquiry details
- Information you choose to share with the practice team
- Basic security and server-log information generated when the site is accessed
Why information is used
Information is used to answer enquiries, arrange care, manage product requests, keep the website secure and meet legal or professional obligations. The practice does not sell personal information.
Sharing and retention
Information is shared only when needed to provide the requested service, operate secure systems or meet a legal obligation. Retention depends on the nature of the enquiry and any applicable clinical, tax, insurance or professional requirements.
Your choices and rights
To ask about access, correction, deletion, restriction or another data-protection right, contact info@brahamopticians.co.uk. The practice may need to confirm your identity before acting on a request.